Frequently Asked Questions
Products
What's the weight limit on a Delorean?
Each board has a specification page on our website. Check it out for weight limits and more!
What are the Delorean decks made of?
All Delorean boards are made of maple and bamboo veneer. For more information check out each boards specification page on our website.
Can I ollie on a Delorean? Can I do fliptricks?
Our dancing longboard is great for tricks and all types of fun dance moves! Our cruiser model is also great for fliptricks. The surfskate and carver model are only intended for their respective riding mode and tricks are not recommended.
What do the cutouts do?
The patented Delorean design gives each board an eye-catching aesthetic design that makes them beautiful and attractive. The cutouts also add extra flex and spring for a more responsive ride.
Are Delorean boards gripped?
Delorean longboards have a very durable clear grip.
Do Delorean boards have concave?
Yes, each board has a unique design tailored for a comfortable ride.
How much does each board weigh?
Each board is different. Refer to the specification page for each board on the website.
How big is each board?
Each board is a different size. Please refer to each boards specification on the website.
What kind of trucks come on the standard Delorean complete?
Our custom Delorean superior quality trucks range from single to double kingpin, as well as surf skate trucks and more. For more information please refer to our trucks information page.
What kind of wheels and bearings come on the standard Delorean complete?
All completes are equipped with our custom 70*51mm 78A Hardness, and Abec 11 bearings.
Can I just buy the deck?
All Delorean boards are sold complete. You select wheel and truck color options on product page.
Where are Delorean skateboards made?
Delorean decks are made in China, then shipped to our workshop in Oceanside, California, where we customize, grip, and assemble each model with attentive detail for our customers.
How are the Delorean decks made?
The decks are made from pressed maple and bamboo veneers. They are built to our specifications for optimal performance.
What kind of riding are Delorean boards intended for?
Our boards range from dancing and tricks, to surf skate, cruising, and carving!
Who designed the Delorean? and why?
Owner, Nicholas Stewart, took his father's concept drawing and after 12 years of perfecting it made it available to the skateboard community.
Where can I buy a Delorean board?
You can purchase one online on our website deloreanlongboards.com
Are Delorean boards patented?
Yes, our unique cutout design is patented with the United States Patent and Trademark Office.
Orders
What type of board should I buy?
If you’re not quite sure which board is right for you, refer to our board guide. It is located on our home page.
Can I cancel my order?
We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
I didn't receive my confirmation email.
Please check all folders in your inbox including junk and spam folders. If you still can’t find your confirmation email, please submit a request with our customer support team at info@deloreanlongboards.com
My order status is "unfulfilled", what does this mean?
When your order status states ‘unfulfilled’ it means your order has been accepted and processed and once dispatched the status will change to ‘fulfilled’. Once fulfilled, you should receive an email providing you with your tracking number.
The product I want is all sold out. When will it be available again and how do I purchase?
Our core products should be restocked within a few months after they have sold out so, sign-up to our mailing list to be notified about what is back in stock.
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
I would like to return or exchange a product.
We understand that sometimes things don’t work out, therefore, Delorean Longboards will be happy to provide a refund, exchange or store credit for any change of mind purchases. Returns will need to be sent back to our warehouse for processing before a refund or exchange is processed.
Please visit our returns page here for more information and to submit a return request.
Contact
How can I contact you?
You can contact us by sending an email to info@deloreanlongboards.com and we will get back to you as soon as possible.
I would like to become a social media ambassador for Delorean Longboards.
We like the sound of that. Please email info@deloreanlongboards.com with details of your social media account(s), a bit about you, and why you’d like to be our social media ambassador. We’ll get back to you as soon as we can.
I would like to collaborate with Delorean Longboards.
We’re happy to hear it. Please email info@deloreanlongboards.com with a bit about you, and why you’d like to collaborate. We’ll get back to you as soon as we can.
Get in touch
Have questions about your order, or a general enquiry?